Trainer and Development Coach

2 days ago


Durham, Durham, United Kingdom Northumbrian Water Full time

About Northumbrian Water

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We strive to make Northumbrian Water Group (NWG) a Great Place to Work, embracing Diversity, Inclusion, and Equity. We encourage all colleagues to bring their authentic selves to work and value diverse communities represented within our teams, structures, and organisation.

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The Opportunity

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This role presents an exciting opportunity to join our team as a Customer Experience Trainer, contributing to our National Leader vision and driving successful outcomes. As a trainer and developer, you will work closely with senior leaders and training teams to create engaging learning experiences that promote a high-quality service and exceptional customer experiences.

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Your Skills and Qualifications

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To excel in this role, you should possess excellent coaching, interpersonal, and communication skills, with a genuine interest in emotional intelligence and its application. You will have a flexible approach, working 37 hours per week, Monday to Friday, between 8am and 8pm, with occasional travel to partner organisations and offices in other regions.

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What We Offer

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Northumbrian Water offers a competitive salary package, ranging from £32,000 to £38,000 per annum, depending on experience, location, and market conditions. You will also enjoy a range of benefits, including a generous holiday entitlement, company pension scheme, free access to local attractions, and award-winning wellbeing support.


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