Hospitality Team Lead

2 weeks ago


East Dulwich, Greater London, United Kingdom The Bishop Full time
About the Job:

The Bishop in Dulwich is a vibrant and bustling pub located in the heart of the city. We are seeking a highly motivated and experienced Hospitality Team Lead to join our team and help us achieve our goals. As a key member of our management team, you will be responsible for leading a team of staff, delivering exceptional customer service, and ensuring smooth operations.

**Responsibilities:**
* Lead a team of staff to deliver excellent customer service and ensure smooth operations
* Manage and motivate staff to achieve business objectives
* Develop and implement strategies to improve customer satisfaction and loyalty
* Collaborate with the management team to achieve business objectives
* Provide exceptional customer service and resolve any issues that may arise

**Requirements:**
* 2+ years' experience in a similar role in the hospitality industry
* Excellent leadership and communication skills
* Ability to work under pressure and manage multiple tasks simultaneously
* Strong attention to detail and organizational skills
* Ability to provide exceptional customer service and resolve issues effectively

**What We Offer:**
* Competitive salary: £35,000 - £45,000 per annum
* Tronc payments and pension contribution
* Opportunities for career progression and professional development
* Discounts on food and drink at The Bishop and other Greene King sites

Estimate Salary: £40,000 per annum.
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