Pub Operations Manager

2 days ago


East Dulwich, Greater London, United Kingdom The Bishop Full time
Job Description:

The Bishop in Dulwich is seeking an experienced Pub Operations Manager to lead our team and drive the success of our pub. As a key member of our management team, you will be responsible for ensuring exceptional customer service, smooth operations, and a safe and clean environment for our customers.

**About the Role:**
We are looking for a highly motivated and organized individual who has experience in the hospitality industry. You will be responsible for managing a team of staff, leading by example, and ensuring that all aspects of the pub's operations are running smoothly. This includes managing stock levels, controlling costs, and maintaining high standards of cleanliness and safety.

**Key Responsibilities:**
* Manage and motivate a team of staff to deliver excellent customer service
* Ensure smooth day-to-day operations of the pub, including managing stock levels and controlling costs
* Maintain high standards of cleanliness and safety throughout the pub
* Provide exceptional customer service and resolve any issues that may arise
* Collaborate with the management team to achieve business objectives

**Requirements:**
* 2+ years' experience in a similar role in the hospitality industry
* Excellent leadership and communication skills
* Ability to work under pressure and manage multiple tasks simultaneously
* Strong attention to detail and organizational skills
* Ability to provide exceptional customer service and resolve issues effectively

**What We Offer:**
* Competitive salary: £35,000 - £45,000 per annum
* Tronc payments and pension contribution
* Opportunities for career progression and professional development
* Discounts on food and drink at The Bishop and other Greene King sites

Estimate Salary: £40,000 per annum.

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