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Service Operations Coordinator

2 months ago

SunburyonThames, Surrey, United Kingdom Layka Recruitment Full time
Layka Recruitment is seeking a skilled Planning Co-ordinator to play a pivotal role in coordinating daily jobs for our service engineers across the UK and Ireland. As a key member of our team, you will work closely with internal and external stakeholders to achieve our monthly KPIs.

Key Responsibilities:

* Schedule the work of our service engineers, balancing repairs, breakdowns, and planned maintenance
* Collaborate with field managers to drive productivity from the field team
* Communicate effectively with internal and external customers to ensure seamless operations

Requirements:

* Exceptional organisational skills and ability to prioritise and manage multiple tasks efficiently
* Strong communication and interpersonal skills to collaborate with internal teams and external stakeholders
* Previous experience in a similar planning or coordinating role, ideally within a service or maintenance environment
* Proven ability to work under pressure and meet strict deadlines while maintaining accuracy
* Proficiency in using scheduling and communication tools to streamline operations and enhance customer satisfaction

What We Offer:

* 25 days holiday + bank holidays
* Profit share (paid twice yearly)
* Parking