Partnership Performance Manager

3 weeks ago


Manchester, United Kingdom DELIVEROO Full time
Data Insights Manager

Estimated Salary: £70,000 - £90,000 per annum.

About This Role

We are seeking an experienced Data Insights Manager to join our team. In this role, you will lead the vendor contact centre presence and conduct data analysis to drive business growth.

Key Responsibilities
  • Develop and maintain performance metrics, ensuring KPIs and SLAs are met.
  • Conduct data analysis, identifying trends and providing insights to stakeholders.
  • Lead first-line vendor contact centre presence, focusing on performance, service, and process improvements.
  • Manage multiple projects simultaneously, collaborating with cross-functional teams to drive results.
What We Offer
  • We prioritize the welfare of our people and offer various benefits, including healthcare, well-being, parental leave, pensions, and generous annual leave allowances.
  • We value diversity and are committed to creating an inclusive environment.


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