Senior Housing Manager

3 weeks ago


Gainsborough, Lincolnshire, United Kingdom IRIS -Networx Services Full time

Older Person Service Manager Role

IRIS -Networx Services is seeking a dedicated and compassionate Older Person Service Manager to oversee the housing management and support services for our older residents. As a key member of our team, you will play a crucial role in ensuring a safe and comfortable living environment for our customers.

Key Responsibilities:

  • Manage the day-to-day operations of housing facilities for older individuals, ensuring a safe and comfortable living environment.
  • Be responsible for upholding behavioral standards and dealing with cases of anti-social behaviour within the service.
  • Work across multiple teams, ensuring that standards are maintained for repairs, refurbishments, and grounds maintenance.
  • Coordinate and oversee support services tailored to the needs of older residents, including healthcare, social activities, and general assistance.
  • Foster a sense of community among residents through organizing and promoting social events, activities, and support groups.
  • Implement and monitor quality assurance measures to ensure the highest standards of care and satisfaction among residents.
  • Ensure compliance with relevant regulations, policies, and procedures to maintain a safe and legally sound environment for residents.

Requirements:

  • Highly organized with great administration skills.
  • Strong communication skills across different channels (face-to-face and digitally).
  • Confident in digital skills.

What We Offer:

  • Up to 26 days annual leave (pro rata based on contracted hours).
  • Life Cover of three times your annual salary (as part of pension scheme membership).
  • Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine.
  • Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards.
  • Free access to financial education service, supporting with personalized financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance, and will writing.
  • Free Eye Tests.
  • Free flu vaccinations.
  • Investment in your personal development through our extensive learning and development opportunities.
  • Professional subscription for membership fees relating to your role, paid for by us.
  • Family-friendly, carers' leave plus other paid leave.
  • Long Service Awards.
  • Carers' Networking Group and resources to support unpaid carers.


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