Service Manager for Older Adults
4 weeks ago
Role Overview
We are seeking a highly skilled and experienced Service Manager for Older Adults to join our team at Longhurst Group. As a key member of our housing management team, you will be responsible for overseeing the day-to-day operations of our housing facilities for older individuals, ensuring a safe and comfortable living environment.
Key Responsibilities
- Manage the housing management and support services for older residents, ensuring high standards of care and satisfaction.
- Oversee the coordination and delivery of support services tailored to the needs of older residents, including health care, social activities, and general assistance.
- Implement and monitor quality assurance measures to ensure the highest standards of care and satisfaction among residents.
- Work closely with multiple teams to ensure that standards are maintained for repairs, refurbishments, and grounds maintenance.
- Foster a sense of community among residents through organizing and promoting social events, activities, and support groups.
Requirements
- Highly organized with great administration skills.
- Strong communication skills, both face-to-face and digitally.
- Confident in digital skills.
- Ability to work independently and as part of a team.
What We Offer
- Up to 26 days annual leave (pro rata based on contracted hours).
- Life Cover of three times your annual salary (as part of pension scheme membership).
- Membership of our Health Care Cash Plan, including Employee Assistance programme and DoctorLine.
- Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards.
- Free access to financial education service, supporting with personalized financial information on a range of topics.
- Free Eye Tests.
- Free flu vaccinations.
- Investment in your personal development through our extensive learning and development opportunities.
- Professional subscription for membership fees relating to your role, paid for by us.
- Family-friendly, carers' leave plus other paid leave.
- Long Service Awards.
- Carers' Networking Group and resources to support unpaid carers.
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