Finance Operations Assistant

3 weeks ago


Bolton, Bolton, United Kingdom AXA Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our Finance Operations Department as an Administration Support Team Member. As a key member of our team, you will provide administrative support to our customers, work to agreed standards and measures, and provide operational support on daily banking.

Key Responsibilities
  • Prepare and batch post for processing and send to AXA Global Business Services within pre-defined timescales.
  • Perform banking processes daily, ensuring best practice is followed in accordance with Payment Card Industry Security Standard (PCIDSS) guidelines.
  • Receive inbound calls, fielding as appropriate, while processing card payments.
  • Support and deliver processes for the wider Finance Operations teams in accordance with best practice and delivered within the agreed timeframes.
  • Deliver the efficient day-to-day storage and archiving for the Finance Operations function.
  • Guarantee all Finance Operations work requests are processed and delivered to specification within agreed timescales.
  • Work closely with the Finance Operations teams to deliver ad-hoc tasks.
  • Build and maintain effective relationships with internal and external customers, ensuring excellent service is delivered.
  • Contribute to the delivery of Finance Operations and key priorities through personal alignment to agreed specific actions.
What We Offer

At AXA, we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team, and our customers. You will work at least 40% of your week away from home, at our office location in Bolton.

We are committed to providing a supportive and inclusive work environment that allows our employees to grow and develop their careers. If you are a motivated and organized individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.


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