Finance Operations Administrator
4 weeks ago
About the Role
A new opportunity has arisen to support the Finance Operations Department at AXA UK. As an Administration Support Team Member, you will provide finance operations administration to our customers, working to agreed standards and measures. Your role will involve ensuring accurate banking is performed across all banking functions and within agreed timescales.
Our vision for this department is to provide outstanding debt management solutions and customer service. We are looking for a talented, organised individual to support this vision and work within a business that supports personal growth and development.
At AXA, we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You will work at least 40% of your week away from home, at our office location.
Key Responsibilities
- Prepare and batch up post ready for processing and send to AXA Global Business Services within pre-defined timescales.
- Perform banking processes daily, ensuring best practice is followed in accordance with Payment Card Industry Security Standard (PCIDSS) guidelines.
- Receive inbound calls, fielding as appropriate, while processing card payments.
- Support and deliver processes for the wider Finance Operations teams in accordance with best practice and delivered within the agreed timeframes.
- Deliver the efficient day-to-day storage and archiving for the Finance Operations function.
- Guarantee all Finance Operations work requests are processed and delivered to specification within agreed timescales.
- Work closely with the Finance Operations teams to deliver ad-hoc tasks.
- Build and maintain effective relationships with internal and external customers, ensuring excellent service is delivered.
- Contribute to the delivery of Finance Operations and key priorities through personal alignment to agreed specific actions.
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