Field Officer Specialist

3 days ago


Swansea, City and County of Swansea, United Kingdom Capita Full time
Capita Job Overview
At Capita, we're seeking a highly motivated and empathetic individual to join our team as a TV Licence Field Officer. This role offers the opportunity to make a real difference in people's lives while working in a dynamic and supportive environment.

As a Field Officer, you'll be responsible for visiting customers who are without a TV licence in the Swansea area. Your primary goal will be to educate them about the legislation surrounding TV licences and help them understand how to obtain one. You'll also work with customers to find a payment plan that suits their needs.

We're committed to providing an exceptional experience for our customers, and we believe that our Field Officers play a vital role in achieving this goal. If you're passionate about delivering excellent customer service and have strong interpersonal skills, we'd love to hear from you.

Salary and Benefits
The annual salary for this role is £30,000, with a competitive benefits package including a company car or £3700 annual car allowance paid monthly. You'll also receive a mileage allowance paid in line with HMRC rates, as well as 23 days' holiday (rising to 28) and the opportunity to buy extra leave. We offer a range of other benefits, including a matched pension scheme, life assurance, and cycle-to-work programme.

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