Onsite AV and VC Support Technician

1 month ago


Birmingham, Birmingham, United Kingdom Concept Full time

We are looking for an experienced Onsite AV and VC Support Technician to join our team in Birmingham.

The successful candidate will provide technical support for AV and VC equipment onsite, ensuring seamless delivery of AV services.

Salary: up to £32,000 per annum.

About the Job

This is an exciting opportunity to work with a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

  • Provide technical support for AV and VC equipment onsite
  • Liaise with client IT & FM teams to agree daily tasks and activities
  • Manage email requests, provide first line telephone support and respond to telephone/voicemail

Key Responsibilities:

  1. Escalate faults to centralised break-fix function as required and track
  2. Carry out daily RFB (Ready for Business) checks of all AV systems and associated areas
  3. Management and production of reports, for example, call logs, open tickets, critical spares, repairs and recommendations

Person Specification:

  • Ability to work under pressure
  • Manufacturers training
  • Supervise meetings as required

Benefits:

Our company offers a competitive salary, 23 days holiday in the first year (rising to 25 days in the third year), death in service benefits, private medical insurance, and a pension contribution.



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