Visual Communications Engineer

5 days ago


Birmingham, Birmingham, United Kingdom Concept Full time

We are looking for a skilled Visual Communications Engineer to join our team at our global audio visual integrator. As a key member of our Birmingham team, you will be responsible for providing technical support for AV and VC equipment onsite.

About the Position
  • To ensure all associated activities that comprise the AV service are delivered seamlessly and with maximum efficiency, including ad-hoc requests.
  • Assisting users with VC meetings and requests, being point of call for all VC related assistance/queries.
  • Escalate faults to centralised break-fix function as required and track.

You will have the opportunity to carry out daily RFB checks of all AV systems and associated areas, ensuring AV equipment software / firmware updates are implemented under change control processes. Additionally, you will manage asset schedules, manufacturers training and production of reports, such as call logs, open tickets, critical spares, repairs and recommendations.

This role involves working closely with client IT & FM teams to agree daily tasks and activities, aiming to resolve issues efficiently and effectively.

Responsibilities:

  1. Provide technical support for AV and VC equipment onsite.
  2. Carry out daily RFB (Ready for Business) checks of all AV systems and associated areas.
  3. Liaise with client IT & FM teams to agree daily tasks and activities.

Salary Range: Up to £32,000 per annum, depending on experience.



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