Technical Service Delivery Expert

4 weeks ago


Birmingham, Birmingham, United Kingdom Concept Full time

The role of Onsite AV Technician involves working with a leading global audio visual integrator to provide technical support for AV and VC equipment in the Birmingham area. This is a key position within the company's team, requiring experience in project deployment, manufacturers training, and asset management. The successful candidate will be responsible for assisting users with VC meetings and requests, as well as carrying out daily RFB checks of all AV systems and associated areas. They will also need to escalate faults to the centralised break-fix function, implement software and firmware updates, and complete preventative maintenance checks. In addition, they will liaise with client IT and FM teams to agree daily tasks and activities. To succeed in this role, you will require strong communication skills, attention to detail, and the ability to work independently. A salary of up to £32,000 may be offered, depending on your level of experience.



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