Insurance Service Delivery Expert

3 weeks ago


Birmingham, Birmingham, United Kingdom NFP, an Aon company (Europe) Full time
About the Job

We are looking for a highly skilled Insurance Service Delivery Expert to join our team in Birmingham.

Role Overview

This role involves delivering exceptional service to our Non-Profit (NFP) clients, driving business efficiency and optimising service delivery through a desk-based model.

Responsibilities
  • The successful applicant will be responsible for managing large client insurance programs, including varied new business enquiries and presentations to market.
  • The ideal candidate will also act as a technical referral point, offering guidance to team members and collaborating with senior directors and executives on client engagement.
  • This role requires identifying cross-selling opportunities and contributing to ongoing personal and career development programmes.
Person Specification
  • A highly motivated and experienced Insurance Account Handler, Broker, or Client Service Executive is required.
  • The successful candidate must have excellent communication and interpersonal skills to build positive relationships within the team and with clients.
  • Prior experience of international placements is preferred but not essential.
Working Conditions

Monday – Friday, 35 hours. Location: Birmingham.

Salary: £45,000 - £60,000 per annum.



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