Field Service Technician

4 weeks ago


Abingdon, Oxfordshire, United Kingdom Planet Recruitment Full time £28,000 - £30,000
Job Summary:

Planet Recruitment is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support to customers, including installation, maintenance, and repair of equipment. You will ensure that our customers receive the level of service expected and receive good communication at all times.

Key Responsibilities:

Provide technical support to customers, including installation, maintenance, and repair of equipment.
Ensure that our customers receive the level of service expected and receive good communication at all times.
Maximise revenue with as many first-time fix appointments as possible and complete any preventative maintenance whilst on site to reduce repeat visits.
Manage car stock and keep the office informed of any stock needs or issues.
Supply regular call-log information for others in the business.
Work alongside the Sales Manager to help recommend the right equipment and options to quote to customers with specific needs.
Push forwards the software side of the business and roll out and maintain software packages within the business.
Support less experienced engineers and help in their development.

Requirements:

Excellent knowledge of mechanical/electrical engineering.
A minimum of 5 years Field Service Engineer experience.
IT literate with networking experience in both Windows and Mac based environments.
Excellent Customer Service Skills.

What We Offer:

25 days annual leave
Company car
Company phone

About Us:

Planet Recruitment is a leading recruitment agency specialising in the placement of skilled professionals in the field service industry. We are committed to providing excellent customer service and building long-term relationships with our clients and candidates.

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