Service Technician Specialist
4 weeks ago
We are seeking a skilled Service Technician Specialist to join our team at Planet Recruitment. The ideal candidate will have a strong background in mechanical and electrical engineering, with a minimum of 5 years of experience in field service engineering.
The successful candidate will be responsible for providing technical support to customers, including installation, maintenance, and repair of equipment. They will also be expected to maximize revenue by completing first-time fix appointments and performing preventative maintenance to reduce repeat visits.
The role will involve working closely with the Sales Manager to recommend the right equipment and options to customers, as well as supporting less experienced engineers in their development.
The successful candidate will have excellent customer service skills, be IT literate with networking experience in Windows and Mac environments, and have a strong understanding of mechanical and electrical engineering principles.
Key Responsibilities:
- Provide technical support to customers, including installation, maintenance, and repair of equipment.
- Maximize revenue by completing first-time fix appointments and performing preventative maintenance.
- Work closely with the Sales Manager to recommend the right equipment and options to customers.
- Support less experienced engineers in their development.
Requirements:
- Minimum of 5 years of experience in field service engineering.
- Excellent customer service skills.
- IT literate with networking experience in Windows and Mac environments.
- Strong understanding of mechanical and electrical engineering principles.
What We Offer:
- Competitive salary package.
- 25 days annual leave.
- Company car.
- Company phone.
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