Senior Property Manager Lead
1 month ago
Nouvo Recruitment is seeking a Senior Property Manager to join their client's growing organisation.
Key Responsibilities:
- Team Leadership: The successful candidate will lead, mentor, and develop the Property Management team to ensure high performance, excellent service, and team cohesion.
- Portfolio Oversight: Ensure all managed properties are legal, safe, and ready for occupation, with a focus on compliance and quality standards.
- Customer Excellence: Deliver a five-star service to landlords and tenants throughout the tenancy lifecycle, enhancing retention and portfolio growth.
- Pre-Tenancy Inspections: Conduct thorough inspections to ensure properties are in top condition prior to occupation.
- Relationship Management: Build and maintain long-term relationships with landlords and tenants, identifying new business opportunities.
- Efficient Issue Resolution: Address maintenance, legal, and tenant-related issues swiftly and professionally.
- Refurbishment Advocacy: Promote our refurbishments team to improve the quality of our portfolio.
- Compliance: Stay up to date with property management legislation and ensure compliance across the portfolio.
- Team Collaboration: Attend regular team meetings to ensure alignment and effective communication across Lettings teams.
Requirements & Skills:
- Proven leadership skills with a track record of managing and motivating a team.
- Strong communicator with excellent customer service and negotiating abilities.
- Previous property management experience is essential.
- Ability to manage high-pressure situations and troubleshoot effectively.
- Attention to detail, persistence, and a team-oriented mindset.
- ATPI or MTPI Qualification
The estimated salary for this role is £40,000 - £60,000 per annum, depending on experience. Benefits include a competitive salary, pension scheme, and career development opportunities.
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