Customer Retention Coordinator

1 month ago


Uxbridge, United Kingdom Ritz Recruitment Full time

The Customer Retention Coordinator will play a vital role in supporting the sales team at Ritz Recruitment. This is an exciting opportunity to contribute to the growth and success of our organization.

Key Responsibilities:

  1. Develop and implement strategies to improve customer satisfaction and retention
  2. Collaborate with the sales team to identify and pursue new sales opportunities
  3. Investigate and resolve customer complaints in a timely and professional manner
  4. Maintain accurate records and reports to track customer interactions and feedback

Requirements:

  • Minimum 1 year of experience in a similar role or industry
  • Excellent communication, organizational, and time management skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong analytical and problem-solving skills

Estimated Salary: £30,000 - £40,000 per annum, depending on experience.



  • Uxbridge, United Kingdom Quality Compliance Systems Ltd (QCS) Full time

    The QCS Account Management department is entrusted with the long-term success of our customers on the QCS platform. The department is a high volume, fast paced, highly productive telephone-based environment. A key element to that success is to minimise churn by reactively responding to customers at risk of cancelling, resolving issues and offering a tailored...


  • Uxbridge, United Kingdom Sheridan Ward Recruitment Services Full time

    Customer Service Coordinator We are currently recruiting for one of our clients based in Uxbridge, they are looking to bring on board a Customer service Coordinator. This role would suit somebody who is looking to move into a permanent office-based position with progression and development. Is a customer service role something you’re looking at getting...


  • Uxbridge, United Kingdom Sheridan Ward Recruitment Services Full time

    **European Customer Coordinator ** My client based in a fantastic location in Uxbridge are looking to introduce a European Customer Coordinator into their fabulous team. They are looking to take someone on who is very driven and focused and has previous experience in an office-based Customer Service role. Are you looking for a new customer focused...


  • Uxbridge, United Kingdom Sheridan Ward Recruitment Services Full time

    **Customer Service Coordinator** **£22-£25k** **Uxbridge** Are you looking for a new customer focused role? Do you love working in a happy, positive, and busy environment? My client based in a fantastic location in Uxbridge are looking to introduce a Customer Service Coordinator into their fabulous team. My client is looking to take someone on who is...


  • Uxbridge, United Kingdom Reed Business Support Full time

    Our client is seeking a temporary Admin Coordinator for an ongoing assignment. The role is critical for effective management of student attendance and punctuality, promoting high commitment to study and thereby impacting on student retention and achievement with the designated School. The main focus of the position is provide pro-active and assertive...


  • Uxbridge, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

    We are seeking a highly skilled Customer Service Coordinator to join our team at Burton Bolton & Rose Recruitment Services Ltd. This role is ideal for someone who enjoys working with customers and providing excellent service.The successful candidate will be responsible for managing incoming telephone calls, dealing with customer enquiries, taking orders from...


  • Uxbridge, United Kingdom Navitas Full time

    **Learning and Teaching Coordinator** We are currently looking for a Learning and Teaching Coordinator to join our busy team! As Learning and Teaching Coordinator you will work closely with the Head of Academic Quality at divisional level to monitor and improve our performance in key learning and teaching, student experience and quality metrics such as...


  • Uxbridge, United Kingdom BRITA Group UK Full time

    The **BRITA Group** is one of the worldwide leading experts for optimized and individualized drinking water. Sustainability is extremely important to us and guides us in all our decisions. We are convinced that saving our planet and being successful as a company goes hand in hand. If you'd like to be part of our vision to change the way people drink water...


  • Uxbridge, United Kingdom Vermelo RPO Full time

    About the RoleWe are seeking a highly motivated Claims Handler to join our team at Vermelo RPO. As a key member of our insurance and claims department, you will be responsible for delivering exceptional customer service, managing client accounts, and negotiating claim settlements.Key ResponsibilitiesClient Communication: Connect with clients, understanding...


  • Uxbridge, United Kingdom Frays Dental Centre Full time

    Job Description: We are seeking a dynamic and detail-oriented Part-Time Dental Treatment Coordinator (TCO) with a unique blend of dental knowledge, marketing skills, and a proven ability to enhance patient retention. As a crucial member of our team, you will play a pivotal role in coordinating treatment plans, while also utilizing your marketing acumen to...


  • Uxbridge, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

    Job DescriptionThis is a dynamic Customer Service role that offers a diverse range of responsibilities. As an integral part of our team, you will be responsible for assisting the Director with sales office management, ensuring seamless coordination with customers, and maintaining adequate stock levels. Your key duties will include:Collaborating with the...


  • Uxbridge, United Kingdom Canon Full time

    Responsible for the end-to-end contract management lifecycle of our more complex customer accounts (MPS, Professional Print, named accounts) Act as an advisor to help guide Sales on best approach and any dependencies in relation to contract management processes and procedures. Responsible for managing the accurate and timely billing for defined list of...


  • Uxbridge, United Kingdom Quarsh Full time

    **Job description** BRITA UK has been successfully growing its presence in the Water Filtration and Optimum Water Dispenser market for many years. Part of the BRITA group of companies, we are a family owned business dedicated to changing the way people consume water sustainably. We are now recruiting for a talented individual to join our Service Delivery...


  • Uxbridge, United Kingdom Quarsh Full time

    **Job description** BRITA UK has been successfully growing its presence in the Water Filtration and Optimum Water Dispenser market for many years. Part of the BRITA group of companies, we are a family owned business dedicated to changing the way people consume water sustainably. We are now recruiting for a talented individual to join our Service Delivery...


  • Uxbridge, United Kingdom Canon Full time

    Canon UK has recentely relocated its Head Office to a brand new location in Stockley Park, Uxbridge and has exciting job opportunities in a number of business areas. We are looking for talented people to join us at an exciting time for our business, as we enter into a period of accelerated growth and development. As the team leader you will act as the...

  • Planning Coordinator

    7 months ago


    Uxbridge, United Kingdom Sheridan Ward Recruitment Full time

    Uxbridge Customer Services £30k per year Full time / Permanent Job description Planning Coordinator £30,000 Uxbridge We are excited to be on the lookout for a Planning Coordinator to join one of our wonderful clients based in Uxbridge who are looking to expand their team! We are looking for someone with planning experience who is super organised and who...

  • Scheduling Coordinator

    7 months ago


    Uxbridge, United Kingdom Sheridan Ward Recruitment Full time

    Uxbridge Customer Services £30k per year Full time / Permanent Job description Scheduling Coordinator £30,000 Uxbridge We are delighted to be recruiting for one of our lovely clients based in Uxbridge who are looking for a Scheduling Coordinator to join their team! We are looking for someone who has scheduling experience and who is super organised with...

  • Product Coordinator

    7 months ago


    Uxbridge, United Kingdom Sheridan Ward Recruitment Full time

    Uxbridge Administration £25k - 30k per year Full time / Permanent Job description Product Coordinator £25,000 - £30,000 We are excited to recruiting for one of our lovely clients based in Uxbridge, they are looking for a new Product Coordinator to join their growing team! This is a brilliant company, who have a bubbly and friendly team. They are looking...

  • Admin Coordinator

    1 day ago


    Uxbridge, United Kingdom Sheridan Ward Recruitment Services Full time

    Admin Coordinator Sheridan Ward is working with a client based in Uxbridge that are looking to bring on board an Admin Coordinator.Are you experienced with speaking with customers? Have you managed various diaries allocating appointments? As an Admin Coordinator you must be fab at communicating as well as having great written and vocabulary skills. You...

  • Scheduling Coordinator

    7 months ago


    Uxbridge, United Kingdom Sheridan Ward Recruitment Full time

    Uxbridge Administration £27k - 30k per year Full time / Permanent Job description Scheduling Coordinator £27,000 - £30,000 We are delighted to be working closely with a brilliant company who are based in Uxbridge, they are looking to bring on board a new Scheduling Coordinator! They are looking for someone who has experience scheduling engineers, as well...