Retail Operations Supervisor

20 hours ago


High Wycombe, Buckinghamshire, United Kingdom Neom Ltd Full time

About the Job

We are currently seeking a highly motivated and experienced Retail Operations Supervisor to join our team at Neom Ltd. This is a fantastic opportunity to work in a fast-paced retail environment, driving forward sales, KPIs, and company objectives.

The successful candidate will have a strong background in retail operations, a passion for wellbeing, and a love of customer service. They will be able to work effectively in a collaborative team environment, communicate effectively with colleagues and customers, and maintain high standards of customer service.

Key Responsibilities

  • Responsible for the day-to-day running of a counter
  • Drive forward sales, KPIs, and company objectives
  • Complete targets, rotas, and weekly reports
  • Organise and support in-store and field events to promote NEOM as a brand whilst working with partnering businesses
  • Recruit, develop, and mentor a team with a focus on training and education
  • Always provide the highest standard of NEOM Customer Experience in store to inspire wellbeing
  • Proactively identify opportunities to contribute to the wellbeing of our people & planet, fundraise for our partnered charity, through in-store events and/or brand partnerships
  • Lead and champion our community initiatives providing inspiration and opportunities for volunteering, bettering your store's local community, and ensuring an inclusive environment

Benefits

We offer a competitive salary, ranging from £35,000 - £40,000 per annum, depending on experience, as well as a range of benefits, including 25 days holiday plus bank holidays, time off on your birthday, and enhanced healthcare coverage. We also provide opportunities for volunteering and fundraising for our partnered charity.



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