Retail Operations Manager

11 hours ago


High Wycombe, Buckinghamshire, United Kingdom M&S Full time
About Us
M&S is a leading retailer committed to innovation and excellence in customer experience. We're seeking an exceptional individual to join our team as a Lead Area Supervisor.

This role is ideal for someone who excels at driving sales, commerciality, and service standards within a store environment. The successful candidate will be responsible for helping colleagues achieve their best performance, utilizing data to support operational decisions, and consistently raising the capability of the team.

Key Responsibilities:
  • Drive sales growth and enhance customer satisfaction through effective team management.
  • Analyze data to inform operational decisions and optimize store performance.
  • Develop and implement training programs to improve colleague skills and knowledge.


We offer a competitive salary, estimated at £35,000 - £45,000 per annum, based on location and experience. Additional benefits include a 20% colleague discount, generous holiday entitlement, and a defined contribution pension scheme. Our M&S Choices portal provides access to exclusive discounts and wellbeing support.

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