Neighbourhood Development Officer

5 days ago


London, Greater London, United Kingdom Muir Group Housing Association Full time

About Muir Group Housing Association

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Muir Group Housing Association is a leading authority in housing services, dedicated to creating vibrant communities and empowering individuals to succeed. We strive to make a positive impact on people's lives, fostering a culture of excellence and innovation.

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Job Role

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We are seeking an experienced Tenancy Services Administrator to join our Neighbourhood Teams in Chester. As a key member of our Customer Experience Directorate, you will play a pivotal role in delivering an exceptional customer experience, focusing on tenancy management, community engagement, and social impact.

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Main Responsibilities

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  • Customer Service: Deliver outstanding customer service, ensuring that our residents' needs are met and their expectations are exceeded.">
  • Tenancy Sustainment Strategy: Develop and implement effective actions to promote tenancy sustainability, improve social and financial performance, and enhance community well-being.">
  • Team Collaboration: Work collaboratively with colleagues and stakeholders to drive innovation, share best practices, and achieve business objectives.">
  • Service Improvement: Foster a culture of continuous improvement, prioritizing exceptional results, and striving for excellence.">
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About You

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We are looking for a motivated, customer-centric individual with exceptional communication skills, a proactive approach, and a passion for delivering results. If you have experience in tenancy management, housing services, or a related field, we encourage you to apply.

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What We Offer

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As a Tenancy Services Administrator with Muir Group Housing Association, you will enjoy a competitive salary of £33,121 per annum, plus a car allowance of £3,804. Our comprehensive benefits package includes opportunities for career development, flexible working arrangements, and a supportive team environment.

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How to Apply

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To be considered for this exciting opportunity, please submit your CV and a supporting statement outlining your relevant experience, skills, and qualifications. Interviews will take place at 80 Lightfoot Street, Chester, CH2 3AL.



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