Neighbourhood Development Officer
5 days ago
About Muir Group Housing Association
">Muir Group Housing Association is a leading authority in housing services, dedicated to creating vibrant communities and empowering individuals to succeed. We strive to make a positive impact on people's lives, fostering a culture of excellence and innovation.
">Job Role
">We are seeking an experienced Tenancy Services Administrator to join our Neighbourhood Teams in Chester. As a key member of our Customer Experience Directorate, you will play a pivotal role in delivering an exceptional customer experience, focusing on tenancy management, community engagement, and social impact.
">Main Responsibilities
">- ">
- Customer Service: Deliver outstanding customer service, ensuring that our residents' needs are met and their expectations are exceeded.">
- Tenancy Sustainment Strategy: Develop and implement effective actions to promote tenancy sustainability, improve social and financial performance, and enhance community well-being.">
- Team Collaboration: Work collaboratively with colleagues and stakeholders to drive innovation, share best practices, and achieve business objectives.">
- Service Improvement: Foster a culture of continuous improvement, prioritizing exceptional results, and striving for excellence.">
About You
">We are looking for a motivated, customer-centric individual with exceptional communication skills, a proactive approach, and a passion for delivering results. If you have experience in tenancy management, housing services, or a related field, we encourage you to apply.
">What We Offer
">As a Tenancy Services Administrator with Muir Group Housing Association, you will enjoy a competitive salary of £33,121 per annum, plus a car allowance of £3,804. Our comprehensive benefits package includes opportunities for career development, flexible working arrangements, and a supportive team environment.
">How to Apply
">To be considered for this exciting opportunity, please submit your CV and a supporting statement outlining your relevant experience, skills, and qualifications. Interviews will take place at 80 Lightfoot Street, Chester, CH2 3AL.
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