Sales and Operations Manager

2 weeks ago


Guildford, Surrey, United Kingdom Frasers Group Full time

About Frasers Group


Frasers Group is a leading retailer in the cycling and sporting goods industry, dedicated to providing exceptional customer service and delivering outstanding results.



Job Summary


We are seeking a highly skilled Sales and Operations Manager to join our team at Evans Cycles. As a key member of our store leadership team, you will be responsible for driving sales growth, managing store operations, and leading a high-performing team.



About the Role

This is an exciting opportunity to join a dynamic and fast-paced retail environment where no two days are ever the same. As a Sales and Operations Manager, you will:



  • Lead and motivate a team of sales assistants to achieve sales targets and deliver exceptional customer service
  • Develop and implement strategies to drive sales growth, improve customer engagement, and increase loyalty
  • Manage store operations, including inventory management, stock levels, and visual merchandising
  • Maintain a safe and compliant store environment, adhering to all company policies and procedures
  • Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills


Requirements

To succeed in this role, you will need:



  • Previous retail management experience, preferably in the cycling or sporting goods industry
  • Strong leadership and team management skills, with the ability to motivate and inspire others
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders
  • Sales-oriented with a track record of meeting or exceeding sales targets
  • Knowledge and passion for cycling and cycling products
  • Ability to work in a fast-paced retail environment, with flexibility to work weekends and evenings as required


Benefits

As a valued member of our team, you can expect:



  • Competitive salary: £35,000 - £40,000 per annum (dependent on experience)
  • Commission-led bonuses across a wide range of products
  • Monthly group rewards and recognition
  • Opportunities for career development and professional growth
  • A comprehensive benefits package, including 20% discount on Evans Cycles products and services


What's Next?


If you are a motivated and experienced retail professional looking for a new challenge, we would love to hear from you. Please submit your application, including your CV and a cover letter outlining your relevant experience and qualifications.



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