Tech Industry Account Manager

5 days ago

London, Greater London, United Kingdom Informa Tech Full time

Job Overview

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The role of an Account Manager at Informa Tech Founders presents a unique opportunity to make a significant impact in the tech industry. As a key member of our team, you will be responsible for optimizing commercial opportunities and growing our customer base.

We are seeking a highly skilled and motivated individual who can build lasting relationships with customers, drive event and digital sales, and contribute to the success of our company. This is an excellent chance to develop your skills, knowledge, and career within a fast-paced and innovative environment.

About Informa Tech Founders

Informa Tech Founders is a joint venture between Informa and Founders Forum, combining the unique convening power and start-up ecosystem expertise of Founders Forum with the global reach and large-scale event design and delivery experience of Informa. Our purpose is to showcase and amplify the power of tech to enrich every aspect of our lives.

As part of our team, you will have the opportunity to work on world-class events that unite and inspire the entire tech ecosystem. We strive to create unmissable and unforgettable experiences for our customers, and we believe that this role can bring about significant value to both our company and your career.

Key Responsibilities

  • Building connections: You will be the primary contact for customer accounts, cultivating long-term, trust-based relationships.
  • Driving growth: You will meet and exceed revenue targets by responding to inbound inquiries, generating leads, and positioning our solutions to meet customer needs.
  • Managing details: You will maintain accurate records in our CRM, including account plans, transactions, and customer interactions.
  • Shaping experiences: You will collaborate with internal teams to ensure a seamless customer experience across all touchpoints.
  • Navigating challenges: You will address customer goals and company objectives through effective project management and creative problem-solving.
  • Staying informed: You will actively engage with market trends, competitor products, and industry developments, attending relevant events to deepen your knowledge.
  • Building your brand: You will establish a strong presence through social selling and knowledge sharing with colleagues and the wider tech community.

Requirements

  • Experience: Sales experience within events, digital media, or marketing services.
  • Relationship skills: Proven ability to build and maintain strong relationships at senior levels.
  • Analytical mindset: Comfort working with data to draw actionable insights.
  • Tech-savviness: Proficiency in tools like Salesforce.com and a strong understanding of the tech landscape.
  • Problem-solving skills: A proactive and adaptable approach to challenges.
  • Commitment to growth: A dedication to personal development and staying ahead in an ever-changing market.

Benefits

  • Freedom & flexibility: Colleagues rate us highly for the flexibility and trust they receive, with most balancing time in the office with time working remotely.
  • Great community: A welcoming culture with in-person and online social events, our fantastic Walk the World charity day, and active diversity and inclusion networks.
  • Broader impact: Take up to four days per year to volunteer, with charity match funding available too.
  • Career opportunity: Develop your career with bespoke training and learning, mentoring platforms, and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves.
  • Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost) anywhere for up to four weeks a year.
  • A flexible range of personal benefits to choose from, plus company funded private medical cover.
  • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
  • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps, and more.
  • Recognition for great work, with global awards and kudos programmes.
  • As an international company, the chance to collaborate with teams around the world.

Salary Information

The estimated salary for this role is £45,000 - £55,000 per annum, depending on experience and qualifications.

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