Customer Experience Representative

2 weeks ago


Bishop's Stortford, Hertfordshire, United Kingdom Octane Recruitment Full time

Job Summary

We are recruiting for an experienced Service Advisor to work at our client's main dealership in Bishop Stortford. As a key member of the team, you will provide exceptional customer service and contribute to the smooth operation of our service department.

Main Responsibilities:

  • To meet and greet customers, understanding their needs and providing tailored solutions.
  • To utilize computer systems to manage bookings, scheduling, and customer data.
  • To handle customer inquiries and resolve issues efficiently.

Essential Requirements:

  • At least 2 years of experience in a similar role, preferably in the motor industry.
  • A full UK driving license is required.

What We Offer:

  1. A salary of £30,000 plus bonus opportunities up to £36,000.
  2. A comprehensive benefits package, including discounts on selected products and services, enhanced family leave, and access to mental health support.
  3. Ongoing training and development opportunities to help you grow professionally.


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