Customer Experience Representative
2 weeks ago
Job Summary
We are recruiting for an experienced Service Advisor to work at our client's main dealership in Bishop Stortford. As a key member of the team, you will provide exceptional customer service and contribute to the smooth operation of our service department.
Main Responsibilities:
- To meet and greet customers, understanding their needs and providing tailored solutions.
- To utilize computer systems to manage bookings, scheduling, and customer data.
- To handle customer inquiries and resolve issues efficiently.
Essential Requirements:
- At least 2 years of experience in a similar role, preferably in the motor industry.
- A full UK driving license is required.
What We Offer:
- A salary of £30,000 plus bonus opportunities up to £36,000.
- A comprehensive benefits package, including discounts on selected products and services, enhanced family leave, and access to mental health support.
- Ongoing training and development opportunities to help you grow professionally.
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