Customer Service Coordinator

6 days ago


London, Greater London, United Kingdom Auto Skills UK Full time
Job Title: Automotive Booking Specialist

We are seeking a skilled Automotive Booking Specialist to join our team at Auto Skills UK.

Job Summary: As an enthusiastic and service-oriented professional, you will be responsible for arranging bookings, upselling works and services, and utilizing DMS systems.

Key Responsibilities:

  • Arrange Service Department bookings in a timely manner to ensure efficient workflow.
  • Upsell works to be completed and special offers/service plans to customers, enhancing their overall experience.

Requirements:

  • Prior experience as a Service Advisor is essential for success in this role.
  • Familiarity with Kerridge/1 link/Pinnacle systems or similar DMS Systems is required.
  • Previous experience in upselling and providing exceptional customer service is necessary.
  • A valid Full manual UK driving licence is mandatory for this position.

Salary: We offer a competitive salary of £25,000 - £35,000 per annum, depending on experience.



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