Business Systems Analyst, Store Technology Specialist

4 weeks ago


Wakefield Industrial Estate, United Kingdom Card Factory Full time

Role Overview

As a Business Systems Analyst, Store Technology, you will play a critical role in ensuring the smooth operation of store technology systems. Your primary responsibility will be to configure and maintain these systems, ensuring they align with business objectives.

Key Responsibilities

  • Configure and maintain store technology systems, ensuring alignment with business objectives.
  • Streamline processes and improve efficiency through automation and optimization.
  • Collaborate with stakeholders to drive operational excellence and superior customer experience.
  • Support the Senior BSA in identifying and implementing innovative store tech solutions.
  • Write technical specifications and provide third-line support, including root cause analysis during outages.
  • Partner with Platform Squads to ensure robust monitoring and resilience of Store Technology systems.

The Ideal Candidate

We are looking for an experienced professional with a strong analytical and problem-solving skillset. The ideal candidate will have experience in store technology systems configuration and support, excellent collaboration and communication abilities, and a willingness to provide support outside of core business hours for high-priority issues.

About the Company

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. We are committed to investing in our colleagues and creating multiple opportunities to join a fast-paced environment.

Benefits

  • 25% Card Factory colleague discount in-store and online
  • Save As You Earn scheme
  • Financial Wellbeing Support Financial Education Tools Salary Advance
  • Seasonal incentive schemes
  • Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
  • Discounted gym memberships and mobile phone contracts
  • Discounts across 100's of UK retailers
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
  • Enhanced Family leave


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