Business Systems Analyst, Store Technology Specialist

2 weeks ago


Wakefield Industrial Estate, United Kingdom Card Factory Full time
Role Overview

As a Business Systems Analyst, Store Technology, you will play a crucial role in ensuring the smooth operation of our store technology systems. Your primary responsibility will be to configure and maintain these systems, ensuring they align with our business objectives.

Key Responsibilities
  • Configure and maintain store technology systems to meet business requirements.
  • Streamline processes and improve efficiency through automation and optimization.
  • Collaborate with stakeholders to drive operational excellence and superior customer experience.
  • Support the Senior BSA in identifying and implementing innovative store tech solutions.
  • Provide technical specifications and third-line support, including root cause analysis during outages.
  • Partner with Platform Squads to ensure robust monitoring and resilience of Store Technology systems.
Requirements
  • Experience in store technology systems configuration and support.
  • Strong analytical and problem-solving skills.
  • Excellent collaboration and communication abilities.
  • Ability to work outside of core business hours for high-priority issues.
About Us

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts. We have over one thousand stores across the UK and Ireland and are committed to becoming a true Omni-channel retailer. Our 5-year business strategy includes significant investment in our colleagues, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

Benefits
  • 25% Card Factory colleague discount in-store and online.
  • Save As You Earn scheme.
  • Financial Wellbeing Support, Financial Education Tools, and Salary Advance.
  • Seasonal incentive schemes.
  • Retail Management Apprenticeship Programmes with local providers.
  • Discounted gym memberships and mobile phone contracts.
  • Discounts across 100's of UK retailers.
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
  • Enhanced Family leave.


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