Apprenticeship Performance Lead

3 weeks ago


Tunbridge Wells, Kent, United Kingdom National Skills Agency Full time
Job Title: Apprenticeship Performance Lead

Join National Skills Agency as an Apprenticeship Performance Lead and take on a challenging role that requires strong leadership and operational management skills. As a key member of our team, you will be responsible for ensuring the success of our Early Years and Teaching Assistant Apprenticeship programmes.

Key Responsibilities:
  1. Lead a team of Apprenticeship Tutors, setting monthly KPIs to ensure timely completion of all programme elements, including functional skills and additional learning support.
  2. Direct responsibility for recruitment, management, and support of Apprenticeship Tutors, ensuring they follow funding guidelines and up-to-date inspectorate requirements.
  3. Conduct regular observations of teaching and learning in the field, monitoring delivery of functional skills and programme performance against key performance indicators.
  4. Support business growth by working closely with the sales department to maximise new business sales and learner recruitment.
  5. Collaborate with other Performance Managers, Sales, Compliance, Finance, and Administration Teams to ensure a cohesive approach to the learner experience.
Requirements:
  1. Proven experience of driving quality learning, achieving learner start and completion targets, and working within a similar Operations/Performance Manager role.
  2. Excellent knowledge and experience of Apprenticeships and funding streams, with solid occupational experience within an educational/training environment.
  3. Strong communication and organisational skills, with the ability to work with e-portfolios and software platforms.
  4. Confident and professional, with the ability to develop strong professional relationships with stakeholders.
Benefits:
  1. 28 days holiday, with an extra day for each year of service, up to a maximum of 33 days, plus bank holidays.
  2. Free life insurance covering up to four times salary, with a healthcare plan including access to a private GP.
  3. Pension contributions, with the option to top up after three months.
  4. 25% discount on online learning resources for one year, with the option to choose flexible benefits after probation.

At National Skills Agency, we value diversity and welcome applicants from all backgrounds. We are an Equal Opportunities employer and act as an Employment Agency in relation to this vacancy. Your data will be stored until notice is given for it to be removed, in accordance with our Data Protection Policy.



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