Customer Engagement Specialist

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Utilita Energy Full time

We are seeking an Eco Service Advocate who can work with our customers to identify cost-effective Eco measures for their homes. As a member of our Utilita Home department, you will be part of a team that plays a key role in giving our customers the opportunity to explore sustainable energy solutions.

Day-to-day, you will contact existing customers to explain the benefits of our Eco services and establish eligibility. You will also liaise with suppliers, industry third parties, and internal stakeholders in respect of compliance with government schemes.

You will require exceptional communication skills, as well as the ability to build rapport with customers and colleagues alike. Knowledge of government schemes in the energy sector is desirable, but not essential.

We offer a competitive salary of £25,272 per annum, plus a range of employee benefits including access to tickets, time off, wellbeing support, and healthcare.

At Utilita Energy, we believe that everyone deserves a chance to grow and develop in their role. We offer training and development opportunities to help you achieve your goals, and we celebrate our employees' successes through our recognition and reward scheme.



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