Contact Centre Team Member

1 month ago


Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400
About the Role

This Contact Centre Team Member position offers a unique opportunity to work in a dynamic environment, handling critical customer inquiries related to life assurance, savings, investments, and pension plans.

You will be responsible for taking inbound calls, resolving customer issues, and providing personalized support to ensure a seamless experience.

To succeed in this role, you should possess strong communication and problem-solving skills, with the ability to adapt to changing priorities. Proficiency in Microsoft Office (Word & Excel) and familiarity with IT applications are essential.

Diligenta is committed to providing a positive and inclusive work environment, with opportunities for growth and development. As a Contact Centre Team Member, you will contribute to the company's mission of delivering exceptional customer service.



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