Vistry Services Team Lead
6 days ago
We are seeking an experienced Team Lead to join our Vistry Services division, overseeing the daily operations of our contact centre teams and driving business growth through exceptional customer service.
This role requires a proven track record in team leadership, excellent communication skills, and experience in managing teams in a dynamic contact centre environment. The ideal candidate will be able to motivate and develop their team members, while also identifying areas for improvement and implementing changes to drive business success.
Key Responsibilities:
- Developing and implementing strategies to improve team performance and efficiency
- Leading and motivating the team to achieve high levels of customer satisfaction and service quality
- Identifying and addressing areas for improvement within the contact centre operation
- Reporting daily performance metrics to senior management, informing strategic decisions
- Coaching and developing team members to enhance their skills and knowledge
The estimated salary for this position is £48,000 per annum, with benefits including flexible working arrangements, annual leave, pension scheme, and volunteer opportunities.
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Customer Service Team Lead
1 week ago
Basingstoke, Hampshire, United Kingdom Vistry Group Careers Full timeWe are seeking a seasoned Customer Service Team Lead to join our Vistry Services Division team, based in locations across the UK. This exciting opportunity will see you improve customer satisfaction by efficiently handling incoming enquiries and collaborating with Sales Consultants to book viewing appointments. By optimising sales consultants' time, focusing...
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Customer Service Lead
1 month ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeCustomer Service Supervisor RoleWe have an exciting opportunity for a Customer Service Supervisor to join our team at Vistry Group within the Services Division. The role will be based in various locations including Basingstoke, Reading, Surrey, or Kent.Job OverviewThe primary objective of this position is to improve the way the division/region handles...
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Contact Centre Operations Lead
1 week ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full time**About the Role:**We have an exciting opportunity for a Contact Centre Supervisor to join our team within Vistry Services Division, where your local office can be located in Basingstoke, Reading, Surrey or Kent.As a Contact Centre Supervisor at Vistry Group, you will play a key role in improving our customer service levels and delivering greater customer...
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Customer Service Supervisor
1 month ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeWe are seeking a Customer Service Supervisor to join our team at Vistry Group, a leading provider of affordable mixed-tenure homes. The successful candidate will be responsible for supervising the Contact Centre team, ensuring that customer inquiries are handled efficiently and effectively.As a Customer Service Supervisor, you will play a key role in...
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Head of Technical Services
1 week ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeAbout the Role:We are seeking an experienced Technical Director to join our team at Vistry Southern. As a Technical Director, you will be responsible for overseeing the technical aspects of our projects and ensuring that they are delivered safely and on time.Your Key Responsibilities:Develop and implement technical strategies to improve project deliveryLead...
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Customer Service Supervisor
6 days ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeContact Centre Supervisor RoleWe are seeking a skilled Contact Centre Supervisor to enhance the way the Vistry Services Division responds to customer enquiries and improves customer satisfaction through timely and efficient interactions.This role requires experience in a busy contact centre environment, line management skills, and excellent administration...
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Confident Cost Management Specialist
1 month ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeWe are seeking a skilled Quantity Surveyor to join our team within Vistry Southern, at our Basingstoke office.Role OverviewThis role offers a fantastic opportunity to work in a dynamic environment where you will be responsible for managing all costs relating to our projects. Your focus will be on minimising project costs and enhancing margin and value for...
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Basingstoke, Hampshire, United Kingdom Vistry Group Full timeJob OverviewWe are seeking an experienced Quantity Surveyor to join our team at Vistry Group, a leading provider of affordable mixed-tenure homes. The successful candidate will play a crucial role in managing costs and ensuring the successful delivery of residential developments.Salary and BenefitsThe salary for this position is estimated to be around...
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Finance Operations Head
1 week ago
Basingstoke, Hampshire, United Kingdom Vistry Group Careers Full timeSenior Financial Role AvailableVistry Group Careers is looking for a highly skilled Senior Financial Manager to lead financial operations in the Southern region.This position requires ownership of all financial planning, analysis, control, and reporting, working closely with department heads and directors to achieve budget/forecast objectives in a...
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Call Centre Supervisor Specialist
1 week ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full time**Job Summary:**We are seeking a highly skilled Contact Centre Supervisor to join our team at Vistry Group, where you will be responsible for managing a team of contact centre agents and improving our customer service levels.The successful candidate will be responsible for:Leading a team of contact centre agents to ensure that all customer enquiries are...
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Senior Finance Professional
1 week ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeWe are looking for a highly experienced Commercial Financial Manager to join our team at Vistry Southern in Basingstoke, England.Job OverviewThe successful candidate will have significant experience in a senior finance position and will be responsible for leading our finance function in the South region.Key ResponsibilitiesAct as a financial conscience of...
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Finance Leader
2 days ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeSenior Financial PositionWe are seeking a highly skilled and experienced Senior Financial Position to lead our financial planning, analysis, and control efforts within the Vistry Group. As the successful candidate, you will be responsible for driving cost-effective decision-making across the region.Main Responsibilities:Collaborate with department heads and...
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Technical Leadership Specialist
3 days ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeRole OverviewWe are seeking a highly skilled Technical Director to lead our construction team at Vistry Southern, based in Basingstoke. As a key member of our leadership team, you will be responsible for managing the technical aspects of our projects, ensuring they are delivered safely, on time, and to the required quality standards.The successful candidate...
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Senior Technical Leadership Role
3 days ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeJob SummaryWe are seeking a talented Technical Director to join our team at Vistry Southern. As Technical Director, you will be responsible for leading the Technical Department, developing and implementing technical strategies to achieve business objectives, and managing and mentoring the Technical Team.This is a challenging and rewarding role that requires...
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Commercial Financial Manager
1 week ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeVistry Group is pleased to offer a competitive salary of £80,000 - £110,000 per annum, depending on experience, plus benefits including company car or car allowance, private medical insurance, pension scheme and life assurance.About the RoleWe are seeking a Senior Finance Professional to lead our finance function in the South region. The successful...
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Director of Technical Excellence
4 days ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeAbout UsVistry Group is a leading developer and award-winning employer, committed to creating sustainable communities across affordable and private housing. We are proud to be a top five UK housebuilder, with a five-star House Builders Federation (HBF) customer satisfaction rating.We are looking for a talented Technical Director to join our team, who shares...
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Financial Planning Executive
1 week ago
Basingstoke, Hampshire, United Kingdom Vistry Group Careers Full timeFinancial Planning Expert WantedVistry Southern is seeking an experienced Financial Planning Executive to oversee financial planning, analysis, control, and reporting for the region.This role requires collaboration with department heads and directors to achieve budget/forecast objectives in a cost-effective manner.The successful candidate will have...
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Director of Technical Operations
1 week ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeJob Summary:We are looking for a highly experienced Technical Director to join our team at Vistry Southern. As a Technical Director, you will be responsible for overseeing the technical aspects of our projects and ensuring that they are delivered safely and on time.Key Responsibilities:Lead the technical team and oversee the delivery of projectsEnsure that...
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Head of Technical Development and Delivery
3 days ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeAbout the RoleVistry Southern is seeking a highly skilled Technical Director to lead our Technical Department. As Technical Director, you will be responsible for developing and implementing technical strategies to achieve business objectives, managing and mentoring the Technical Team, and collaborating with other departments to ensure seamless delivery of...
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Regional Financial Director
1 week ago
Basingstoke, Hampshire, United Kingdom Vistry Group Careers Full timeDirector of Finance OpportunityWe are seeking an accomplished Finance Director to join Vistry Southern in our regional office.This role involves overseeing all financial planning, analysis, control, and reporting for the region, working closely with department heads and directors to achieve budget/forecast objectives in a cost-effective manner.The successful...