DaaS Service Delivery Expert

1 week ago


Leatherhead, Surrey, United Kingdom Bytes Full time

The DaaS Service Desk Agent at Bytes plays a vital role in ensuring that our clients receive exceptional technical support. As a key member of our team, you will be responsible for managing your assigned ticket queue, meeting/exceeding target SLAs, and communicating effectively with both internal and external stakeholders. To excel in this position, you will need excellent problem-solving skills, ability to work under pressure, and strong communication skills.

You will also have a solid understanding of IT systems and be able to effectively troubleshoot and resolve complex technical issues. In return, you can expect a competitive salary of £50,000 - £70,000 per annum, commensurate with your experience, as well as a comprehensive benefits package including training opportunities and career development support.



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