2nd and 3rd Line Technician

3 days ago


Crawley, West Sussex, United Kingdom Manor Royal Business District Full time
Technical Support Role in Manor Royal Business District

We are looking for an experienced 2nd and 3rd Line Technician to join our IT service desk team in the Manor Royal Business District. This is a fantastic opportunity to work with a dynamic team and contribute to the delivery of exceptional technical support to our clients.

The ideal candidate will have significant experience working in a similar role, with a strong background in managed IT hardware and software solutions. They will also be knowledgeable about Microsoft Office 365 and MS hosted platforms, and have a solid understanding of IT service management processes and procedures.

A key aspect of this role is the ability to work independently, managing priorities and deadlines to ensure seamless delivery of technical support to our clients. Strong communication and interpersonal skills are essential, as is the ability to build strong relationships with colleagues and clients alike.

This role offers a competitive salary of £28,000 per annum, plus benefits including company pension, health and wellbeing programme, on-site parking, and 25 days holiday plus bank holidays. If you are a motivated and technically skilled individual who is passionate about delivering exceptional customer service, we would love to hear from you



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