Director of Customer Experience

Customer and Commercial DirectorNewsom Consulting Ltd is seeking a Customer and Commercial Director to lead the Customer and Commercial function, playing a pivotal part in shaping and driving the company's strategic objectives as a key member of the executive team.This role will be responsible for developing strategies to improve the customer experience and...

About the RoleWe are seeking a highly experienced and skilled Customer Experience Transformation Director to join our team in the Infrastructure, Government and Healthcare (IGH) sectors. As a Director, you will lead large and often multi-disciplinary teams in delivering innovative and large-scale customer-centric transformation programmes across all market...

Job SummaryWe are seeking an exceptional Customer Experience Director to lead our Customer Experience team and ensure the timely, robust investigation and resolution of housing-related complaints. As the key figure driving our complaints process, you'll help reduce service failures and avoidable contacts while embedding lessons learned across our...

Discover a rewarding career in live events and exhibitions with GES - Global Experience Specialists. Our Customer Care Team is the backbone of our customer service, delivering top-notch support to exhibitors across the UK. Based in Birmingham with the flexibility of hybrid working, you'll be at the forefront of delivering exceptional service through various...

Our client, a rapidly growing Fintech company, is seeking a Customer Experience Manager to join their team. As a key member of the sales team, you will play a vital role in expansion, ensuring that clients receive unparalleled support and value throughout their journey. Reporting directly to the Sales Director, you will collaborate with various departments...

About this roleAs a key member of our team, you will play a vital role in expanding our client base, ensuring that clients receive exceptional support and value throughout their journey.Reporting directly to the Sales Director, you will collaborate with various departments to enhance client onboarding, training, and retention.This is an excellent opportunity...

Customer Service DirectorXC Trains Limited is seeking a highly experienced Customer Service Director to lead the customer service teams in Birmingham and its surrounding areas.The successful candidate will be responsible for the management and leadership of customer service teams, including activities such as management of Train Managers, catering, revenue...

Customer Service DirectorXC Trains Limited is seeking a highly experienced Customer Service Director to lead the management and leadership of customer service teams throughout the region.The successful candidate will have responsibility for ensuring the delivery of excellent service to all customers consistently, in accordance with business specifications...

{"title": "Customer Success and Operations Director", "description": "Join Our Team as a Customer Success and Operations DirectorWe are seeking a seasoned leader to drive the transformation of our customer service operations at Wilmington plc. As a Customer Success and Operations Director, you will be responsible for leading the development and...

{"title": "Customer Success and Operations Director", "description": "Join Our Team as a Customer Success and Operations DirectorWe are seeking a seasoned leader to drive the transformation of our customer service operations at Wilmington plc. As a Customer Success and Operations Director, you will be responsible for leading the development and...

We're seeking an exceptional leader to drive our complaints process and ensure timely, robust investigation and resolution of housing-related complaints. As the key figure, you'll help reduce service failures and avoidable contacts while embedding lessons learned across our organisation to improve outcomes for our tenants.Key responsibilities will...

About the RoleWe are seeking a highly experienced and strategic Customer and Commercial Director to join our client, a leading UK Train Operating Company (TOC). This is a critical role that will play a pivotal part in shaping and driving the company's strategic objectives as a key member of the executive team.Key ResponsibilitiesDevelop and implement...

Job OverviewWe are seeking a highly skilled and experienced Strategic Customer Director to join our team at Newsom Consulting Ltd. This role will be critical in leading the Customer & Commercial function, playing a pivotal part in shaping and driving the company's strategic objectives as a key member of the executive team.The successful candidate will be...

About the RoleWe are seeking a skilled Project Manager to join our dynamic Graphics team at Global Experience Specialists.As a Project Manager, you will be responsible for:Client Engagement: Conduct face-to-face briefings with clients to initiate the planning process.Project Planning: Develop comprehensive work schedules based on client specifications,...

About the RoleAs a Project Manager at Global Experience Specialists, you will be responsible for supporting client engagement, project planning, coordination, budget management, financial oversight, and communication.Key Responsibilities:Conduct face-to-face briefings with clients to initiate the planning process.Develop comprehensive work schedules based on...

About the RoleAs a Project Manager at Global Experience Specialists, you will be responsible for supporting client engagement, project planning, coordination, budget management, financial oversight, and communication. You will work closely with design and production teams to manage deadlines and schedule changes. Your goal will be to create detailed...

About the RoleWe are seeking a highly experienced and strategic Customer & Commercial Director to join our team at Newsom Consulting Ltd. This is a critical role that will play a pivotal part in shaping and driving the company's strategic objectives as a key member of the executive team.The successful candidate will be responsible for developing and...

About the RoleWe are seeking a highly experienced and strategic Customer & Commercial Director to join our team at Newsom Consulting Ltd. This is a critical role that will play a pivotal part in shaping and driving the company's strategic objectives as a key member of the executive team.The successful candidate will be responsible for developing and...

About the RoleWe are seeking a highly experienced Strategic Customer Director to join our client, a leading UK Train Operating Company (TOC). This is a critical role that will play a pivotal part in shaping and driving the company's strategic objectives as a key member of the executive team.The successful candidate will be responsible for developing...

Job SummaryWe are seeking a highly skilled and experienced Strategic Customer Director to join our team at Newsom Consulting Ltd. This is an excellent opportunity for a senior professional to lead the customer and commercial function, playing a crucial role in shaping and driving the company's strategic objectives as a key member of the executive team.About...