Customer Service Director

Customer Service DirectorXC Trains Limited is seeking a highly experienced Customer Service Director to lead the customer service teams in Birmingham and its surrounding areas.The successful candidate will be responsible for the management and leadership of customer service teams, including activities such as management of Train Managers, catering, revenue...

About the RoleWe are seeking an experienced professional to lead our customer engagement and investment team.As Director of Customer Experience, you will be responsible for developing and implementing strategies to enhance customer satisfaction and perception measures.You will oversee the support and development of our customer panel, collaborate with...

As a seasoned professional in customer service management, we are seeking an exceptional leader to join our team as Customer Service Director - Birmingham Operations. This pivotal role requires a strategic thinker with outstanding leadership and communication skills to drive business objectives in a fast-paced environment.Salary:The estimated salary for this...

Company OverviewGreenSquareAccord is a leading social housing and care provider in England, dedicated to building better lives for thousands of people across the country.We believe passionately in our mission to provide affordable homes and support services to those who need them most, while also delivering high-quality care and support to vulnerable...

About the RoleWe are seeking a highly experienced and skilled Customer Experience Transformation Director to join our team in the Infrastructure, Government and Healthcare (IGH) sectors. As a Director, you will lead large and often multi-disciplinary teams in delivering innovative and large-scale customer-centric transformation programmes across all market...

Customer and Commercial DirectorNewsom Consulting Ltd is seeking a Customer and Commercial Director to lead the Customer and Commercial function, playing a pivotal part in shaping and driving the company's strategic objectives as a key member of the executive team.This role will be responsible for developing strategies to improve the customer experience and...

Medical Imaging Systems Service DirectorSalary: £80,000 to £95,000, bonus, car allowance, and an excellent benefits package. A home-based role from anywhere in the UK.Job Details - Medical Imaging Systems Service DirectorOur client, a leader in healthcare, is seeking a dynamic and experienced Service Director to lead a multi-vendor medical imaging service...

Job Role OverviewThe Customer Service Representative will play a crucial role in the daily operations of the Assessment Centre, ensuring seamless delivery of services to customers.Main ResponsibilitiesManage daily appointment sessions, including co-ordinating with clinical colleagues and external stakeholders.Perform reminder calls to customers and monitor...

Job SummaryWe are seeking an exceptional Customer Experience Director to lead our Customer Experience team and ensure the timely, robust investigation and resolution of housing-related complaints. As the key figure driving our complaints process, you'll help reduce service failures and avoidable contacts while embedding lessons learned across our...

Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for coordinating and overseeing the day-to-day operations of the Assessment Centre, ensuring smooth running of assessments and providing exceptional customer service.Key...

Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator. In this role, you will be responsible for coordinating and overseeing the day-to-day operation of the Assessment Centre, ensuring smooth running of assessments and providing exceptional customer service.Key ResponsibilitiesManage...

About the RoleWe are seeking a highly experienced Strategic Customer Director to join our client, a leading UK Train Operating Company (TOC). This is a critical role that will play a pivotal part in shaping and driving the company's strategic objectives as a key member of the executive team.The successful candidate will be responsible for developing...

The Ideal CandidateWe're looking for someone with a can-do mindset and a positive attitude. Previous experience in retail or a cafe environment is an advantage, but training will be given.About the JobYou'll work part-time, approximately 15 hours per week, with shifts on Monday to Wednesday (13:00-17:00) and Thursday (14:00-17:00). You'll be responsible for...

Job SummaryWe are seeking a highly skilled and experienced Strategic Customer Director to join our team at Newsom Consulting Ltd. This is an excellent opportunity for a senior professional to lead the customer and commercial function, playing a crucial role in shaping and driving the company's strategic objectives as a key member of the executive team.About...

Job Title: Member Services ManagerJob Summary:The successful candidate will support the Member Services Team and provide exceptional customer service to members and supply chain partners. A key focus will be on identifying new members, sending and tracking membership packs, and ensuring the team is informed of all developments.Key Responsibilities:Support...

About the RoleAs a Director of Building Services at Gleeds, you will play a pivotal role in delivering exceptional building surveying services to our esteemed clients.We are seeking an experienced and skilled professional to lead our team in Birmingham and contribute to the company's continued success.Responsibilities include:Supporting senior directors in...

Our client, a leading provider of project management services, is seeking an experienced Associate Director to lead their Project Management Team in the Midlands.The successful candidate will be responsible for leading the team in delivering projects across a range of sectors, working closely with the Lead for the Quantity Surveying Team to ensure delivery...

Demanding Role in Clinical LeadershipWe are searching for a Director of Clinical Services to fill several roles nationally and within Central Region (East & West Midlands). The successful candidate will join an established Hospital team of friendly and dedicated staff and have the opportunity to build on the achievements of the Team, making their mark on...

About Shaw Trust At Shaw Trust, we pride ourselves on being an inclusive and supportive organisation where everyone has the opportunity to thrive. Our team is passionate about making a positive impact in the lives of others, and we're looking for like-minded individuals to join us in our mission. Job Title: Service Delivery Director - Birmingham We are...

Job Title: Senior Client Services DirectorWe are seeking an exceptional Senior Client Services Director to join our specialist Leisure & Lifestyle hub. As a key member of our team, you will be responsible for leading a team of experienced client services professionals to deliver powerhouse new business pitches, inspiring proposals, and seamless agency...