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Executive Assistant

2 months ago

Tunbridge Wells, Kent, United Kingdom Loch Associates Group Full time
About the Role

We are seeking a highly organized and proactive Executive Assistant to support our Managing Director in managing the Group's day-to-day activities. The ideal candidate will have at least 5 years of experience in a similar role at C-Suite level in a Professional Services firm.

Key Responsibilities
  • Provide administrative support to the Managing Director, including managing their diary, scheduling meetings, and responding to emails.
  • Act as the central point of contact among the Leadership team, employees, clients, and suppliers.
  • Screen phone calls on behalf of the MD and ensure that information is communicated within the group in a timely and effective manner.
  • Use the CRM system to help the MD manage and develop client relationships.
  • Track and coordinate Business Development activity, ensuring that follow-up tasks are diarized and actioned.
  • Manage internal meetings, create agendas, take minutes, and ensure follow-ups are undertaken.
  • Liaise with the Marketing team in preparing for events and meetings.
  • Arrange travel, catering, and accommodation for the MD as required.
  • Typing and/or composing of correspondence and documents.
  • Collate non-client documents for review and/or signing by the MD.
  • Provide private support to the MD as required.
  • Organize a filing system and file maintenance.
  • Plan and book team events as required.
  • Ad-hoc project work as required.
  • Answer telephone calls in a professional and friendly manner.
  • Meet and greet visitors to the office.
  • Provide clerical, secretarial, and organizational support, including drafting/making amendments to correspondence and documents and copy typing for the Managing Director.
  • Take phone calls, provide information to callers, and take and pass on messages in a professional and timely manner.
  • Filing/Managing emails and contacts using Pipedrive.
  • Assist with calendar management, scheduling client meetings, and making relevant arrangements as requested.
  • Take notes at formal meetings.
  • Work with the wider support team to provide administrative support to the wider team as required.
  • Proactively address problems in the office, working independently or with others to identify solutions.
  • Supervise Support team and oversee allocation of daily work.
Requirements
  • At least 5 years' experience in a similar Executive Assistant role at C-Suite level in a Professional Services firm.
  • An understanding of employment law preferred but not essential.
  • Prior experience of supervising administrative staff preferred.
  • Proactive attitude, always looking for improvements or extra steps to improve the client journey.
  • Brilliant communication skills and able to build strong working relationships with team and clients.
  • Excellent multitasking skills.
  • Attention to detail.
  • Critical thinker and problem-solving skills.
  • Team player.
  • Good time-management skills.
  • Great interpersonal and communication skills.
  • Typing speed of at least 60 wpm.
  • Excellent Microsoft Word and Excel skills.
  • Educated to degree level (or equivalent).
About Us

We are a group of companies delivering commercially focused legal advice and solutions, HR support, wellbeing and training, mediation, and dispute resolution services to a variety of clients. We are constantly developing new products and services to meet our clients' needs and as a business, we are growing.