Enterprise Networking Professional
4 days ago
Hammilton Barnes is an equal-opportunity employer committed to inclusivity and diversity, welcoming applicants from all backgrounds. We are seeking an Enterprise Networking Professional to join our team, who combines technical expertise with a commitment to customer service and continuous learning.
About the Role:
The successful candidate will have a strong background in corporate 3rd line networking support and excellent customer service skills, including stakeholder interactions. They will also have experience in creating quality support documentation and knowledge of support best practices and procedures.
Key Responsibilities:
* Identify improvements in networking systems and infrastructure (40%)* Monitor production networks and infrastructure comprehensively (30%)* Perform hardware and firmware upgrades for networking infrastructure (20%)* Write and implement Requests for Change (RFCs) (10%)* Support and train team members (5%)
Benefits:
* Annual bonus
* Pension scheme with up to 4% employer match
* Extra day off on your birthday
* Ongoing training and certification support
* AXA Private Health Insurance, including dental, optical, and mental health coverage
* Discount program via Perkbox
* Enhanced sick pay
* Employee Assistance Program with Health Assured
* Season Ticket Loan and Cycle to Work Scheme
* Regular team events and office refreshments
Salary: £55,000-£65,000 per annum.
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