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Customer Service Representative
2 months ago
Cyber Search Ltd. is a leading provider of innovative solutions and services. We are seeking a highly skilled and motivated individual to join our team as a Customer Service Assistant.
This is a mixed role that will involve working closely with our customer-facing teams, as well as providing support with financial tasks during periods of downtime. Our company is committed to delivering exceptional customer experiences through personalized service and tailored solutions.
You will be part of our highly successful customer support team, which has a strong reputation in the industry for its expertise and dedication.
RequirementsTo be successful in this role, you will need to have excellent communication skills, be able to work well under pressure, and promote a positive image of yourself and the company. You should be enthusiastic, a committed team player, and a quick learner with a keen attention to detail.
Main ResponsibilitiesCustomer Services- Respond to customer inquiries and provide timely resolutions
- Process sales and supplier purchase orders
- Manage customer relationships and resolve issues
- Update customer information and maintain accurate records
- Perform other administrative tasks as required
- Manage outstanding invoices and ensure timely payment
- Send regular statements and copy invoices to customers
- Onboard new customers and suppliers
- Reconcile supplier statements and process remittances
We offer a competitive starting salary, 25 days holiday (increasing with service), and a company-contributed pension scheme. We also provide a private health package and opportunities for professional development.
Cyber Search Ltd. is an equal opportunities employer and welcomes applications from diverse candidates. Our team is committed to delivering exceptional customer experiences and is always looking for talented individuals to join our growing team.
