Customer Service Manager

1 week ago


Leeds, Leeds, United Kingdom D.M Limited Full time

We are seeking a skilled Customer Service Manager to join our Corporate team. This role involves managing customer issues and working closely with the corporate team to resolve queries. The ideal candidate will have excellent communication skills and be able to work effectively in a team environment.

About the Role

The Customer Service Manager will be responsible for:

  • Supporting the team in a customer service role to manage customer issues
  • Logging all complaints and issues
  • Gathering information and paperwork to understand the nature of the complaint
  • Liaising with customers, clients, and internal departments
  • Attending regular meetings to keep managers up to date
  • Overseeing daily tasks and liaising with customers

This is an office-based role for the first 3 months, with the potential to transition to hybrid working.

About Us

D.M Limited is a family-owned business with over 60 years of experience in the automotive industry. We have a stable workforce of over 450 people and are committed to providing an industry-leading package and flexible working hours.

We recruit for attitude and train for skills, so if you have a can-do attitude and a passion for customer service, we'd like to hear from you.



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