Customer Service Manager

1 week ago


Leeds, Leeds, United Kingdom D.M Limited Full time

We are seeking a highly skilled Customer Service Manager to join our Corporate team at D.M Limited. This role offers a unique opportunity to work alongside our corporate team, managing customer issues and providing exceptional service.

About the Role

The Customer Service Manager will be responsible for supporting the team in a customer service role, managing customer issues around damage either before or post delivery queries. This includes logging all complaints/issues, gathering related information, and liaising with customers, clients, and internal departments.

Key Responsibilities
  • Support the team in a customer service role to manage customer issues around damage.
  • Log all complaints/issues and gather related information.
  • Liaise with customers, clients, and internal departments.
  • Attend regular meetings to keep managers up to date.
  • Oversee daily tasks, liaising with customers, chasing for progression on vehicles.
What We Offer

As a Customer Service Manager at D.M Limited, you will have the opportunity to work in a dynamic and supportive team environment. We offer a competitive package, flexible working hours, and a real opportunity to progress. Our recruitment philosophy is to recruit for attitude and train for skills, so if you have a can-do attitude and a passion for customer service, we want to hear from you.

We are looking for someone who comes from a customer service background, with good communication and organisational skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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