Retail Operations Director

1 week ago


East Kilbride, United Kingdom Sally Europe Full time

As a Store Manager at Sally Europe, you will be responsible for leading a high-performing team to deliver exceptional customer experiences and drive sales growth. Your role will involve managing talent, inspiring your team, and ensuring every customer receives an unforgettable experience and custom-fit solution for their hair and beauty needs.

Job Responsibilities
  • Manage store operations to meet or exceed sales goals by overseeing all store activities, controlling expenses, growing sales, and managing inventory.
  • Protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
  • Maintain a visually appealing store environment and ensure it always looks its best.
Requirements
  • Excellent relationship builder with strong networking skills to engage with colleagues, customers, and the wider business.
  • Experience in managing and motivating a high-performance team to deliver results and meet targets.
  • Passion for working in a retail/sales environment with a proven track record of delivering results and meeting targets.

We offer a competitive salary range of £45,000 - £60,000 per annum, depending on experience, plus benefits including 23 days holiday, rising with length of service, and a matching pension scheme.



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