Retail Operations Manager

14 hours ago


East Grinstead, West Sussex, United Kingdom Pets at Home Retail Full time
Deputy Store Manager East Grinstead

We are seeking a highly motivated Deputy Store Manager to join our team in East Grinstead. As the Deputy Store Manager, you will work closely with the Store Manager to oversee the day-to-day operations of the store and ensure an exceptional experience for our customers and their pets.

About the Role
  • Oversight of store operations, including recruitment, stock management, and compliance with health and safety regulations.
  • Leadership of the team and management of all aspects of the business, from performance management to sales performance and achieving key KPIs.
  • Acting as Duty Manager when the Store Manager is unavailable.
Requirements
  • At least 1 year of management experience in a retail environment.
  • Possession of excellent communication and leadership skills.
  • Ability to work a 7-day shift pattern, including weekends and bank holidays.
  • Commitment to 6 months of training, covering customer service, health and safety, and pet care.
Benefits
  • A competitive salary of approximately £35,000 per annum.
  • 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
  • A 4% company pension contribution.
  • Colleague discounts, including 20% off Pets at Home products.


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