Retail Operations Coordinator

12 hours ago


East Kilbride, South Lanarkshire, United Kingdom Euro Car Parts Limited Full time
Job Title: Retail Operations Coordinator

We are seeking a highly skilled and organized Retail Operations Coordinator to join our team at Euro Car Parts Limited.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

As a Retail Operations Coordinator, you will play a pivotal role in ensuring the ongoing success of our branch, working closely with colleagues to deliver high performance and operational standards.

Key Responsibilities:

  • Deliver a balanced performance across key business metrics and KPI measures aligned with business goals and objectives.
  • Ensure the branch is operationally efficient, with correct controls and measures in place to support a customer-centric experience.
  • Work as a member of the Fleet team with a customer-first attitude.
  • Ensure colleagues are focused on delivering a safety-first culture at all times.
  • Improve returns, credits, and warranty processes to enhance customer experience and create frictionless processes when supporting the retail counter.

Key Benefits:

  • Pension scheme
  • 22 days annual leave
  • Genuine career progression opportunities
  • Access to a 24-hour Employee Assistance Programme offering financial and wellbeing support

We lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future.



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