Customer Service Manager
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Coordinator. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.
Key Responsibilities- Provide friendly and welcoming service to customers, ensuring their needs are met and exceeded
- Develop and implement strategies to improve customer satisfaction and loyalty
- Lead and motivate your team to achieve sales targets and provide excellent customer service
- Manage and maintain store standards, including visual merchandising and stock levels
- Support the store manager in achieving business objectives and implementing company initiatives
- Build relationships with customers and colleagues to create a positive and inclusive store environment
- Full, paid training and development opportunities to help you grow and succeed in your role
- A competitive salary and benefits package, including 30% discount on Co-op products and 10% discounts on other brands
- A pension scheme with up to 10% employer contributions and access to a range of employee benefits
- Opportunities to work with a diverse and inclusive team, committed to making a positive impact in our communities
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Proven leadership and management skills, with experience of leading and developing teams
- Ability to work flexibly, including evenings and weekends, and to adapt to changing priorities and deadlines
- Strong problem-solving and analytical skills, with the ability to make informed decisions and take ownership of issues
We are a values-driven organization, committed to making a positive impact in our communities and the environment. We believe in the importance of diversity, equity, and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all.
We are proud to be part of the Disability Confident scheme, and are committed to making reasonable adjustments to our recruitment process to ensure that all candidates have an equal opportunity to succeed.
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Customer Service Manager
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Customer Service Manager
4 weeks ago
Northampton, Northamptonshire, United Kingdom Path Recruitment Full timeCustomer Service Manager Job DescriptionPath Recruitment is seeking a highly skilled Customer Service Manager to join our team. As a key member of our team, you will be responsible for managing a small team of hire controllers, handling equipment sales and hires, and providing exceptional customer service.Key Responsibilities:Manage a team of hire...
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Customer Service Manager
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Northampton, Northamptonshire, United Kingdom Path Recruitment Full timeCustomer Service Manager Job DescriptionPath Recruitment is seeking a highly skilled Customer Service Manager to join our team. As a key member of our team, you will be responsible for managing a small team of hire controllers, handling customer site enquiries, and arranging the on and off hire of machinery.Key Responsibilities:Manage a small team of hire...
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Customer Service Manager
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Northampton, Northamptonshire, United Kingdom Path Recruitment Full timeCustomer Service Manager Job DescriptionPath Recruitment is seeking a highly skilled Customer Service Manager to join our team. As a key member of our team, you will be responsible for managing a small team of hire controllers, handling customer site enquiries, and arranging the on and off hire of machinery.Key Responsibilities:Manage a small team of hire...
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Customer Service Manager
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