Customer Service Administrator

2 weeks ago


Glasgow, Glasgow City, United Kingdom Pertemps Network Group Full time

About the Role:

Pertemps Network Group is recruiting a Customer Service Administrator to work with our client in Glasgow. The role is office-based, with shifts worked on a rotational basis within the hours of 8:45am and 5:30pm.

Key Responsibilities:

  • Taking inbound calls from customers and providing quotations and processing orders
  • Operating and maintaining spreadsheets and liaising with internal departments and external stakeholders
  • Producing weekly reports and raising contracts with customers

Requirements:

  • Proven track record within a Customer Service environment and ability to work under pressure and prioritise workload
  • Strong attention to detail and be highly organised, with effective communication skills and proficiency in MS Office packages including Excel and Word

Benefits:

  • Salary of between £25,000 - £26,000 dependent on experience and Monday to Friday shifts on a rotational basis between the hours of 8.45am – 5.30pm
  • Additional benefits including staff incentives and loyalty holidays, Employee Welfare Fund and access to in-house Learning & Development team


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