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Customer Service Coordinator

1 month ago

Glasgow, Glasgow City, United Kingdom Pertemps Scotland Full time

Pertemps Scotland is seeking a Customer Service Administrator to join our team in Glasgow. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.

About the Role

This is an exciting opportunity to work in a fast-paced, dynamic environment where you will have the chance to develop your skills and knowledge in customer service, administration, and communication.

The ideal candidate will have a proven track record in customer service, excellent communication skills, and the ability to work effectively under pressure. You will be responsible for:

  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Providing quotations and processing orders
  • Operating and maintaining spreadsheets
  • Liaising with internal departments and external stakeholders
  • Producing weekly reports
  • Raising contracts and discussing with customers
What We Offer

We offer a competitive salary of £25,000-£26,000, depending on experience, and a range of benefits, including:

  • Monday to Friday shifts on a rotational basis between the hours of 8.45am – 5.30pm
  • Great additional benefits, including staff incentives and loyalty holidays
  • Employee Welfare Fund (company funded social events)
  • Access to in-house Learning & Development team

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today.