Customer Service Ambassador
1 day ago
Company Overview:
McDonald's is one of the world's most recognised brands, built on a commitment to core values: Serve, Inclusion, Integrity, Community and Family.
We foster a safe, respectful and inclusive workplace, providing quality jobs and making opportunities open to all.
Job Summary:
The Customer Service Ambassador will be the face of our restaurant, dealing with customers and ensuring a seamless experience in the customer areas.
Key responsibilities include welcoming children, handing out balloons, organising events, catering to customer needs, maintaining high standards of cleanliness and creating a warm atmosphere.
The ambassador will establish and maintain positive communication with customers, keeping the manager informed about satisfaction levels.
Requirements:
To be successful, you'll need a genuine smile, excellent communication skills, including attentive listening and face-to-face interaction.
Able to maintain high energy levels while working efficiently and productively, you'll work well as part of a team and provide friendly, welcoming behaviour at all times.
Benefits:
We offer a competitive salary range £18,000 - £22,000 per annum, holiday pay, service awards, meal allowance and employee discounts from top brands.
Please note that due to UK & Ireland working time regulations, applicants must be over 18 to work between midnight and 5am.
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