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Customer Service Representative

1 month ago


Livingston, West Lothian, United Kingdom McDonald's Full time

About the Role

As a Customer Care Assistant at McDonald's, you'll be the face of our restaurant, responsible for delivering exceptional customer service and ensuring a warm and welcoming atmosphere for our guests.

Key Responsibilities

  • Provide outstanding customer service, responding to customer needs and concerns in a timely and professional manner
  • Work collaboratively with the team to maintain high standards of cleanliness and organization in the dining area and toilets
  • Organize special events and activities to create a fun and engaging experience for customers
  • Communicate effectively with customers, colleagues, and management to ensure seamless service delivery
  • Contribute to maintaining a safe and respectful work environment, adhering to McDonald's values and policies

What We Offer

A competitive benefits package, including holiday pay, service awards, meal allowance, and employee discounts from top high street and online brands

Requirements

To be successful in this role, you'll need to be over 18 years old, have excellent communication and interpersonal skills, and be able to work efficiently and productively in a fast-paced environment