Customer Service Representative

5 days ago


Livingston, West Lothian, United Kingdom Poundland Full time
Unlock a Season of Success with Poundland

We're looking for talented individuals to join our team as Sales Assistants, working in a fast-paced retail environment. If you have a passion for delivering exceptional customer service and are eager to develop your skills, we want to hear from you.

As a Sales Assistant at Poundland, you'll play a vital role in ensuring our stores remain a haven for customers, offering an engaging shopping experience that sets us apart from the competition. Your primary responsibility will be to provide top-notch customer service, responding promptly to queries, resolving issues efficiently, and exceeding customer expectations through your warm and welcoming approach.

In addition to delivering outstanding customer experiences, you'll also be responsible for merchandising and replenishing stock, maintaining a clean and organized store environment, and contributing to visual displays that drive sales and attract new customers.

We're committed to investing in our employees' growth and development, offering regular training sessions to enhance your skills and knowledge. Our supportive team environment ensures that everyone feels valued and empowered to succeed.

About You

We're seeking individuals who share our enthusiasm for delivering exceptional customer experiences and thrive in dynamic, fast-paced environments. To excel in this role, you should possess excellent communication skills, be flexible with your schedule, and be comfortable working in a team setting.

You'll need to be able to work effectively in a busy store environment, managing multiple tasks simultaneously while maintaining attention to detail and prioritizing tasks accordingly. Your ability to multitask and stay focused under pressure will be essential in ensuring seamless customer interactions.

A passion for fashion and retail is a plus, but not mandatory. What matters most is your willingness to learn, adapt, and grow within our organization. We offer competitive compensation packages, including a salary range of £8-£10 per hour (dependent on location and experience), providing opportunities for career advancement and professional development.



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