Customer Outcome Specialist

4 days ago


Newport, Newport, United Kingdom Candidate Source Full time

About the Role:

We are seeking a skilled Customer Outcome Specialist to join our team at Candidate Source in Newport.

The successful candidate will be responsible for resolving customer complaints in a fair and professional manner, ensuring excellent customer outcomes.

Key Responsibilities:

  • Communicate with customers and third parties to understand situations and resolve issues.
  • Review facts and evidence to conclude outcomes in final letters.

About the Opportunity:

This is a full-time on-site role with potential for hybrid work. You will have the opportunity to collaborate with customers and third parties to resolve issues and provide excellent customer service.

What We Offer:

We offer a competitive salary of £35,000 - £40,000 per annum, depending on experience.

How to Apply:

Please note that this job description is intended to convey the main responsibilities and requirements of the role. If you are interested in applying, please submit your application through our website or contact us directly for more information.



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